Terms of Service

Privacy Policy

Overview: 

Welcome to Come On Out – English. Our website and services are provided by us. We understand your need to ensure how information about you is used and shared, as well as our social responsibility to sensibly manage personal information for all those who are on Come On Out – English (the “Site”) located at https://comeonoutenglish.com/. The Site offers users the ability to schedule and take English lessons with various instructors from around the world. By using the Site, you consent to the current version of our Privacy Policy. If you have any questions or concerns regarding our Privacy Policy, please contact our team by email at [email protected]. 

Privacy Policy Regarding Children: 

Our site contains educational content for children, including those under the age of 18, and may collect personal information directly from children. For more information about how we collect, use, and disclose children’s personal information, please contact us at [email protected]. 

Why We Collect Information And How We do it: 

The primary purpose in collecting your personal information is for us to be able to provide you with a satisfying, efficient, and customized experience. We will be better equipped to provide services and features that best match your needs. 

Information automatically collected when you visit our site: 

1. Personal Information

Voluntarily Provided Information: This includes any information you provide to us directly through forms, such as your name, email address, phone number, and any other details you choose to share.

2. Non-Personal Information

Device Information: Information about the device you use to access our site, including device type, operating system, browser type and version, and IP address.
Usage Data: Information about how you interact with our site, such as the pages you visit, the time and date of your visits, the time spent on those pages, and other diagnostic data.
Referring Site Information: The URL of the website that referred you to our site, if applicable.

Log Files

We automatically collect information like Internet Protocol addresses (IP).

We use this information not to identify individual users but rather to administer the Site.

Cookies 

We do not use cookies on our website. Cookies are small text files that websites place on your device to track usage and preferences. Since we do not use cookies, we do not collect or store any data through this method.

Compliance with laws and norms regarding personal information: 

Information We Collect of Registered Users: (if applicable) 

• Name
• Email address and contact information
• Credit/Debit Card information (when users purchase any of our lesson packages)
• Gender
• Language
• Country of Origin

Registration

When you register with us, you are required to give truthful contact information in order to access most of our services. You will be asked to provide us with: (1)a username and password, (2) your email address, (3) your country of origin, (4) your first language, and (5) your preferred gender. The information you provided will be used by us to create an account for you on the Site, make contact with you about the relevant services we offer, and allow teachers to see your basic info. For example, your indicated language preference will help us find the best-suited teacher for your needs. You can make updates on your information later if you wish, and you can deactivate your account at any time. 

Usage Information

We will collect data on your use of the Site for the purpose of optimizing your experience. The information we collect, including but not limited to: (1) which has features of the site you are using, (2) the time and date that you access the site. We use Google Analytics and Google Search Console, which uses log files and cookies to track the visitors of the site and access certain information. These services allow for us to improve our site and our users’ experiences on it. You can read up on Google Analytics on http://www.google.com/analytics/.

Device Information

Even though we do not use cookies, we may collect the following types of device information:

• Device Type: Information about the type of device you are using (e.g., desktop, tablet, mobile).
• Operating System: The operating system installed on your device (e.g., Windows, macOS, Android, iOS).
• Browser Information: The type and version of the web browser you are using.
• IP Address: Your device’s IP address, which can provide information about your general location.
• Device Identifiers: Unique device identifiers and other diagnostic data.

Payment

In order to start a subscription, you must make purchases on the Site in accordance with the terms and conditions of that plan (i.e. monthly or yearly subscription). You may cancel at any time.

Communications: 

We will respond to your email in case of inquiries or requests and manage your account. We will communicate with you by email, using the email address you registered with on the Site.

Conditions Under Which Your Information is Shared

Links to Other Website

The Site contains links to other websites that are not owned or controlled by Come On Out – English. We are not responsible for the associated content or privacy policies of these other websites. This PrivacyPolicy applies only to the information collected by this Site. 

Changes to Our Privacy Policies: 

If we decide to change our Privacy Policy, we will post the updates to this Privacy Policy so that you are aware of the changes, how we apply it, and how it will affect you. 

We reserve the right to modify this Privacy Policy at any time, and such change will apply to any information you provide or your activity on the Site after the change. 

Contact: 

If you have any questions regarding our Privacy Policy, please contact us at: [email protected].